Training & Education
Empower Your Team with Crucial Fire Safety Knowledge
Available spots
Service Description
📚 Training & Education Effective fire safety starts with knowledge. At Coplow Fire Safety, we deliver engaging, relevant, and regulation-focused training designed to give your team the confidence and competence to meet their legal responsibilities and respond effectively in an emergency. We provide: Employee Fire Safety Training – Clear, engaging, and practical sessions that ensure staff know exactly what to do in an emergency, how to use fire safety equipment, and how to identify and report hazards. Bespoke Training for Local Authorities, Housing Officers, and Safety Professionals – Tailored sessions addressing the specific challenges of your role, from housing fire safety enforcement to managing high-risk premises. Workshops on New Fire Safety Legislation and British Standards – Stay ahead of the curve with updates on key changes such as the Fire Safety (England) Regulations 2022, BS 9792:2025, and BS 5839-1:2025, including what these mean for your premises and operations. Practical, Scenario-Based Learning – Using real-life case studies, we help delegates apply legal requirements and best practice to everyday situations, reinforcing learning and building confidence. On-Site or Remote Delivery – We can train your team in person for maximum impact, or via live online sessions for flexibility across multiple locations. Why choose us? Our training is delivered by professionals with first-hand enforcement experience under the Fire Safety Order, meaning you’ll hear exactly what regulators look for — not just textbook theory. Every session is designed to be actionable, relevant, and fully aligned with UK fire safety law, helping you reduce risk, improve compliance, and protect lives.
Cancellation Policy
This policy covers all bookings for Coplow Fire Safety’s fire risk assessments, training, business‑support and specialist services. Booking implies acceptance of these terms. Booking and payment: You may book by email or phone; provide your contact details. Prices include VAT. We may ask for a deposit or full advance payment; any deposit reflects the cost of reserving your service and may only be kept to cover actual losses. The remainder must be paid before the service. If you book as a consumer remotely, you have 14 days from the day after you enter into the contract to cancel and receive a full refund. If you request the service to start within that period, we may deduct a proportionate amount for work already delivered. Rescheduling: You can change your date once without charge by giving at least 14 days’ notice. Shorter notice will be treated as a cancellation. If unforeseen events mean we have to postpone, we will offer an alternative date or refund but are not liable for incidental costs. Cancellation: Cancellations must be made in writing. Fees depend on notice given: more than 30 days – full refund minus costs; 30–14 days – 25 % of the fee; 13–7 days – 50 %; less than 7 days – no refund. Flexible multi‑session services cannot be cancelled; sessions may be rearranged with 14 days’ notice and expire 12 months after purchase. Consumer cancellations within the 14‑day cooling‑off period receive a full refund if the service hasn’t started. Non‑attendance or late arrival may be treated as a cancellation. Please let us know of any accessibility requirements when booking so we can make reasonable adjustments. We use personal data only to manage bookings. We store personal data securely and comply with UK data‑protection law; you may request access to or deletion of your data at any time. These terms do not affect your statutory rights. Coplow Fire Safety may decline or cancel a booking if fulfilling it would breach legal or safety obligations; in such cases we will refund your fee but are not liable for incidental costs. Updates to this policy will appear on our website. Contact jonathan@coplowfire.co.uk or call 07873 297 960 with any questions.
Contact Details
07873 297 960
jonathan@coplowfire.co.uk
Billesdon, Leicester LE7, UK